Tag Archives: bed frames

Good Customer Service

Customers. We are all customers to somebody, every day of our lives.

From buying food to car fuel, to household fuels and even buying our homes, we are all someone’s customers, every day of the week.

Most of the time, we don’t notice or even seem to require much customer service at all. We’ll pop out to the shop or supermarket and even ‘beep’ our own groceries through these days and not need any customer service.

We can pay bills over the phone or over the web, without the need to speak to anyone. More and more of us buy our goods and run our day to day lives over the internet. Sorting out so much of our busy lives over the internet is so convenient, but it is also the yardstick from which good customer service can be judged.

Many online companies promise the earth with good customer service, but once you’ve ordered, the only port of call if you have any problems is by email. Then you have to wait for a response, then wait for the problem to be resolved, and so on and so forth. All this can take days to sort out and you just feel like a number instead of a valued customer.

Here at www.ukbedstore.com we value good customer service. In fact, we pride ourselves upon it.  At UK Bed Store we have years of face to face customer service experience in the bed industry, we still have a large retail outlet too, and once we decided to open our online stores, we made a concerted effort to replicate our face to face customer service experience with every online customer who chooses us. We have fantastic working relationships with the biggest and best known manufacturers in the industry.

Once an order, or even just an enquiry, has been placed with www.ukbedstore.com the customer is welcome to call us and speak directly with one of our fantastic team to get advice on your delivery, bed, mattress or furniture. Our team also follow orders every step along the way, so if we see a potential problem arising, we will deal with it and keep the customer fully updated by email AND phone.

For great products AND customer service, come to the best in the business www.ukbedstore.com

Victorian Bed Frames

378-obc-ardmore-4ft-6-chrome-bed-frame

 

Victorian bed frames are as popular now as they’ve ever been. Some of the endearing qualities of Victorian bed frames is that they never go out of fashion, the style and detailing is always pleasing on the eye and the quality of build can be amazing.

Choosing the right Victorian bed frame for you is something to consider carefully. Do you want your Victorian bed frame to be an exact replica from days gone by? Or do you want your bed to be Victorian in style, but a with little more of a modern twist?

Here at UK Bed Store, we sell a fabulous collection of Victorian style bed frames by the Original Bedstead Company (OBC). They create fabulous reproductions of genuine beds of old from the very best cast metals. The weight of them gives the quality away immediately.

A beautiful example of a Victorian bed frame is above, the Ardmore from OBC. This amazing bed frame has ornate cast detailing and will last you for years to come.

Click here to view the Original Bedstead Company Ardmore